Managed IT support for South West businesses

IT support that gets sorted in hours. Not days.

Remote fixes in minutes. Engineers on-site when you need them. Proactive monitoring that catches problems before your team ever notices. One number to call, and a real person answers it.

Within 3 hrs
Typical ticket turnaround
Remote + on-site
Whichever fixes it faster
No call centres
You talk to our engineers

Make an enquiry

Tell us what you need. We'll come back to you the same working day.

No obligation. No hard sell.

Trusted by local businesses

Stoneman Engineering logo
NJT Plumbing and Heating logo
WT Consultancy logo
CIP Services logo
Edwards Plumbing Services logo
What we fix

Everything your business runs on. One number to call.

From a PC that won't start to a full network outage. If it plugs in, logs in or dials out, it's our problem now.

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Fast response, every time

Whether it's an urgent outage or a quick question, we get on it straight away. Remotely in minutes, on-site fast when it counts.

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Whole-office helpdesk

Easy-to-reach experts for every desk in the building. Your staff call us so they don't have to bother you.

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Networks & WiFi

Slow PCs, dropouts and dead spots diagnosed and fixed, plus proper business WiFi that reaches the whole site.

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Microsoft 365 & email

Outlook, Teams, SharePoint and OneDrive set up properly, licensed sensibly and actually working together.

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Cyber security

Firewalls, MFA, phishing protection and backups, so one dodgy email doesn't become a very bad week.

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Proactive monitoring

We watch your systems around the clock and fix issues before they interrupt your team. Most problems, you'll never hear about.

Remote first, on the road when it counts

Most fixes happen remotely, not through on-site visits.

  1. Call or raise a ticket. You speak to an engineer, not a switchboard, and most issues are picked up within the hour.
  2. We connect remotely and fix it using secure, industry-leading remote support tools. You can watch, if you like.
  3. If it needs in-person support, we're on the road. Our engineers cover the South West from our Devon base.

Don't just take our word for it.

5 stars

“Needed IT support turned around quickly for a client. Big thanks to Liam, who got my ticket turned round within an hour. Massively appreciated.”

Dave Wasilewski

5 stars

“They always give us a very fast and reliable service, and nothing is ever a problem. Would highly recommend them for all your IT needs.”

Matt Stoneman · Stoneman Engineering

5 stars

“Consistently impressed with the fast, proactive support. They respond promptly to day-to-day IT issues, ensuring minimal disruption to our operations.”

Kevin Holland

Who we are

The people who pick up the phone

No outsourced helpdesk, no scripts. When you call, you'll speak directly with an expert. In-house, in Devon.

Chris Englefield

Chris Englefield
Managing Director

Liam Parish

Liam Parish
IT Technician

Joseph McLaughlin

Joseph McLaughlin
Junior Developer

Part of your team

An IT department that feels like it's just down the corridor

We're not a faceless helpdesk in a city somewhere. We get to know your business, your systems and your people, so support feels like calling a colleague, not raising a case number.

  • Plain English, always. We talk to your team like people, not tech support, and flag anything you need to know afterwards.
  • We know you by name. Your team will know exactly who they're talking to within a week.
  • Honest advice. What to buy, what to skip and what can wait. Advice that suits your budget, not our sales targets.
Business Solutions SW Ltd office

Stop losing hours to IT problems.

Call us now, or send an enquiry and we'll come back to you the same working day with honest answers and a clear quote.